1. Agreement to These Terms
These Terms & Conditions ("Terms") form a binding agreement between you and SurveyPro Market Research Private Limited, the operator of SurveyPro ("SurveyPro," "we," "us," or "our"). They apply to surveyproo.com, SurveyPro accounts, dashboards, surveys, rewards, support, and related services (collectively, the "Service").
By registering, clicking acceptance, or using the Service, you confirm that you have read and agree to these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, do not use the Service.
2. Eligibility and Geographic Availability
- You must be at least 18 years old and legally capable of entering a binding agreement.
- The Service currently accepts eligible users located in United States, United Kingdom, Australia, Canada, Germany, Mexico, Spain, France, and Ireland.
- You must provide truthful registration information, including your actual date of birth, region or state, postal code, and country.
- Your selected location must be consistent with the network and location signals used for eligibility and fraud prevention.
- You may use the Service only where doing so is lawful.
We may change geographic availability or eligibility requirements when reasonably necessary for providers, law, risk, or operations.
3. Account Registration and Security
- Only one account is allowed per person unless SurveyPro gives written permission.
- You must use an email address and identity information that belong to you.
- You are responsible for safeguarding your password, devices, authentication sessions, and verification codes.
- You may not sell, transfer, share, rent, or allow another person to operate your account.
- You must promptly notify us of suspected unauthorized access or inaccurate account information.
SurveyPro may require email verification, CAPTCHA, device checks, network checks, identity or location confirmation, and other reasonable security measures before granting or continuing access.
4. The SurveyPro Service
SurveyPro connects eligible members with survey opportunities supplied by independent market-research providers. We may display estimated time, reward, category, rating, or availability received from a provider. These details may change, and a listing is not a guarantee that you will qualify, complete the survey, or receive the displayed reward.
SurveyPro is not employment, a job offer, an investment, a bank, or a guaranteed source of income. Rewards are incentives for eligible, validated participation and are not wages.
5. Third-Party Survey Providers
Survey opportunities may be provided by CPX Research, Wannads, or other providers enabled on the platform. Providers independently control survey content, screening, quotas, qualification, quality review, completion confirmation, and certain data practices. Their terms and privacy notices may apply when you access their services.
SurveyPro is not responsible for a provider's questionnaire, screening decision, quota closure, external site, or independent conduct, but we may investigate documented issues and reconcile provider records.
6. Survey Participation Rules
You agree to provide careful, truthful, consistent, and independent responses. You must not:
- Rush, randomly answer, intentionally fail attention checks, or submit misleading information.
- Use bots, scripts, automation, artificial intelligence, answer-sharing services, or another person to complete surveys.
- Open duplicate sessions or repeatedly attempt a survey to bypass screening or quotas.
- Copy, record, screenshot, publish, sell, or disclose confidential survey questions, concepts, media, or research materials.
- Misrepresent identity, demographics, household, employment, location, device, or eligibility.
7. Rewards and Balance Records
A reward becomes eligible only after SurveyPro receives and accepts a valid provider confirmation. Pending, estimated, or displayed amounts are not final until validation. Processing delays may occur because of provider reporting, fraud review, technical issues, or reconciliation.
SurveyPro may correct duplicate credits, calculation errors, unauthorized transactions, provider reversals, rejected completions, or chargebacks. A reversal may reduce available or pending balances and may produce an account adjustment if a related amount was already withdrawn.
8. Withdrawals and Payout Methods
The current minimum withdrawal request is USD $5.00. Available methods are:
- Amazon Gift Card
- Apple Gift Card
- Litecoin (LTC)
Methods, minimums, limits, processing times, and availability may change. You must provide an accurate delivery email or wallet address. Cryptocurrency transfers may be irreversible, and SurveyPro is not responsible for loss caused by an incorrect destination supplied by you. Withdrawal requests may be held for security, provider validation, duplicate-account review, or legal compliance.
A withdrawal is not complete until approved and delivered. Third-party fulfillment, network, or blockchain fees and delays may apply where disclosed.
9. Prohibited Conduct
You may not, directly or indirectly:
- Create or control duplicate, fake, purchased, or stolen accounts.
- Use a VPN, proxy, emulator, spoofed location, disposable identity, or other method to evade eligibility or security controls.
- Manipulate surveys, referrals, rewards, balances, callbacks, postbacks, redirects, APIs, or withdrawal requests.
- Attempt unauthorized access, scan for vulnerabilities without permission, introduce malware, or disrupt the Service.
- Reverse engineer, scrape, harvest, copy, or commercially exploit the Service except where law expressly permits.
- Harass others, impersonate SurveyPro or a provider, submit unlawful content, or use the Service for fraud.
- Help another person violate these Terms.
10. Reviews, Holds, Suspension, and Termination
We may investigate activity, request verification, temporarily hold rewards or withdrawals, restrict features, suspend access, or terminate an account when we reasonably believe there is fraud, security risk, provider rejection, legal risk, inaccurate information, duplicate-account activity, or a violation of these Terms. Where appropriate, we may consider relevant records and allow you to contact support.
Fraudulent, reversed, duplicated, or improperly obtained rewards may be cancelled. Any treatment of remaining legitimate balance is subject to provider validation, applicable law, and any amounts you owe because of reversals or abuse.
11. Account Closure
You may request account closure through support. Before requesting closure, submit any eligible withdrawal you wish us to review. Closure may cancel access to surveys and the dashboard. We may retain transaction, fraud-prevention, security, dispute, and legal records as described in the Privacy Policy.
12. Taxes
You are responsible for determining and paying taxes, duties, reporting obligations, or other government charges arising from rewards you receive. SurveyPro may request information or make reports when required by law.
13. Communications
You agree to receive transactional and service communications relating to verification, security, surveys, rewards, withdrawals, support, and policy changes. These are not necessarily marketing messages and may be required to operate your account. Keep your contact information current.
14. Intellectual Property
SurveyPro and its licensors own the Service, software, design, branding, text, graphics, and related intellectual property, excluding provider content and user-submitted information. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service. No other rights are granted.
15. Feedback
If you voluntarily provide suggestions or feedback, you grant SurveyPro a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you without permission.
16. Service Availability and Changes
We may add, modify, suspend, or discontinue features, providers, surveys, reward rates, payout methods, or geographic availability. The Service may be interrupted by maintenance, outages, provider failures, security incidents, internet conditions, or events outside our control. We do not guarantee uninterrupted access, a minimum number of surveys, or a minimum amount of earnings.
17. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available." SurveyPro disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing. We do not warrant that every survey, provider, reward, estimate, external link, or user-supplied destination will be accurate, available, secure, or suitable for your needs. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
18. Limitation of Liability
To the fullest extent permitted by law, SurveyPro and its directors, personnel, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; loss of profits, data, opportunity, goodwill, or anticipated rewards; provider decisions; external services; or unauthorized access caused by your failure to protect credentials. These limitations do not apply to liability that cannot be limited by law.
19. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold SurveyPro harmless from third-party claims, losses, and reasonable costs arising from your fraud, unlawful conduct, infringement of another person's rights, or material violation of these Terms. This obligation does not apply to the extent a claim results from SurveyPro's own unlawful conduct.
20. Governing Law and Disputes
The Service is offered to eligible users in United States, United Kingdom, Australia, Canada, Germany, Mexico, Spain, France, and Ireland. These Terms are governed by applicable law, without giving effect to conflict-of-law rules. Nothing in these Terms limits non-waivable consumer rights available under applicable law. Before filing a formal claim, you and SurveyPro agree to make a good-faith effort to resolve the issue through support. A dispute not resolved informally may be brought before a court with lawful subject-matter and personal jurisdiction. These Terms do not require arbitration or waive a user's right to participate in a class action.
21. Changes to These Terms
We may update these Terms for operational, provider, security, or legal reasons. We will post the revised Terms with a new effective date and provide additional notice when required. If you do not agree to a material update, stop using the Service and request account closure. Continued use after the effective date constitutes acceptance where permitted by law.
22. General Provisions
These Terms and incorporated policies are the entire agreement about the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. A failure to enforce a provision is not a waiver. You may not assign your account or these Terms without our consent. We may assign these Terms in connection with a reorganization, financing, or transfer of the Service. Headings are for convenience only. Provisions that by their nature should survive termination will survive.
23. Contact
Questions about these Terms may be sent to support@surveyproo.com or through our Contact page.